Skip to main content
Delete Customer Credit
Updated over 4 months ago

Q1. Can I delete a customer credit note?

  • Yes, you can delete a customer credit note.

  • A customer credit note must first be voided before it can be deleted. See Void Customer credit note for more details.

  • Note: If a customer credit note is marked as deleted, you will not be able to undo the action or retrieve the deleted record.

Q2. Can I undo a deleted customer credit note?

  • You will not be able to undo a deleted customer credit note.

Q3. Can I retrieve a deleted customer credit note?

  • You will not be able to retrieve a deleted customer credit note.

Q4. What happens to any refunds associated with a customer credit note after deletion?

  • When you void a customer credit note before deleting it, any associated refund records will be removed. As such, there will be no further effects when deleting the customer credit note.

Q5. Will deleting a customer credit note affect my financial reports?

  • Deleting a customer credit note will not have further effects on your financial reports, as voiding the customer credit note beforehand would have already done this.

Q6. Can I add a note/explanation while deleting a customer credit note?

  • Currently, you may not add additional internal notes while deleting a customer credit note.

Did this answer your question?