Q1. Can I delete an invoice?
Yes. Draft invoices can be deleted directly.
Active invoices must be voided first, then deleted. See Void Invoice.
Note: Deleted invoices can’t be restored.
Q2. Can I undo a deletion or retrieve a deleted invoice?
No, all deletions are final.
Q3. What happens to any payments/credit notes associated with an invoice after deletion?
Deleting an invoice will not have further effects on payments or credit notes. Any effects on payments or credit notes associated with an invoice would have been applied when the invoice was voided.
Q4. Will deleting an invoice affect my financial reports?
Deleting an invoice will not have further effects on your financial reports, as voiding the invoice beforehand would have already applied any relevant effects.
Q5. Can I add a note/explanation while deleting an invoice?
Currently, you may not add additional internal notes while deleting an invoice.
Q6. Does deleting or voiding an invoice change the next invoice number?
No. The numbering sequence continues, so deleted or voided invoice numbers aren’t reused automatically.
To reuse a number, adjust the Series Offset in Field Defaults. The next reference is calculated as (Series Start + Next Invoice Count) − Series Offset.
If the number still belongs to an existing invoice, including a voided one, Jaz adds a suffix, like SI-917 (02). Delete the voided invoice first to reuse the number exactly.