Q1. How can I add notes for customers on a customer credit note?
Click on Customer Credit > + New Credit
Under Credit Notes on the bottom of the customer credit note, add a note for your customer.
Q2. Can I customize customer credit notes?
Yes. Click the customize icon beside Credit Notes to edit them. Your changes will appear in the credit note PDF and will be seen by your customer.
Q3. How can I add internal notes to a customer credit note?
Find the internal notes section in the customer credit settings tab under 'Advanced'.