Q1. Can I download an active customer credit note PDF?
Yes, you can download an active customer credit note PDF from the customer credit note details.
See below for an example of the downloaded credit note.
Q2. Can I download the refund advice for a refund?
Yes, you can download a refund advice from the customer refund details.
See below for an example of the downloaded credit note.
Q3. Can I customize the contents of any PDFs?
Yes, there are a couple of ways that this can be done:
Via custom fields - See Custom Fields for more information.
Adding a logo to your customer credit note - You can do this by setting a unique logo in PDF Templates. Head over to Settings > Templates > PDFs > Choose a Template > Header > Upload Logo.
Q4. Will the downloaded PDF display amounts in the base currency or the currency of the customer credit note?
The downloaded PDF will display amounts based on the currency of the customer credit note.