Q1. How do I send an invoice?
Open the invoice and click the email icon to send it directly from the app.
You can also click the download icon to download the invoice PDF and send it using your own email provider.
Q2. Can I preview an invoice before sending it?
Yes. Open the invoice in edit mode and click the email icon (or press E) to preview the email.
To preview the PDF attachment, click the Preview PDF icon (or press P).
Q3. Can I include additional email addresses when sending an invoice?
Yes. You can CC other users within your organization or manually enter external email addresses.
Q4. Can I resend an invoice?
Yes. Open the invoice and click the email icon again to resend it.
Q5. Can I customize my invoice based on my brand?
Yes. You can customize your invoice by editing your invoice template. Refer to the PDF Templates for details.
Q6. Can I schedule an invoice to be sent later?
You cannot set a specific future send time for a one-time invoice.
However, you can create a recurring invoice, which automatically sends invoices based on a set schedule.
Q7. Can I send invoices in bulk?
Bulk sending of invoices is not currently supported. To automate sending, set up recurring invoices or subscription schedulers.
Q8. Can customers pay directly from the invoice?
Yes. Enable online payments to allow customers to pay directly from the invoice.
Q9. Can I attach files when sending an invoice?
File attachments cannot be added directly within the invoice email. Instead, you can download the invoice PDF and send it using your own email provider with attachments.
Alternatively, you may include a file link in the invoice before sending.
Q10. Can I edit an invoice after sending it?
Yes. You can edit a sent invoice.
Customers will not be automatically notified of the changes, so you must resend the invoice email.
If online payments are enabled and you change the invoice amount after sending, the updated amount will reflect when the customer clicks the Pay Online button.
Q11. Can I void a sent invoice?
Yes. You can void a sent invoice.
The customer will not be automatically notified, so you should manually inform them and send a new invoice if necessary.
Q12. Can I send an invoice using the mobile app?
Sending invoice emails directly from the mobile app is not currently supported.
You can download the invoice PDF and send it using your mobile email app.




