Skip to main content
Onboarding
Updated over a week ago

Q1. Can I sign up for Jaz on my own?

  • Yes, you can sign up for Jaz on your own and join us immediately!

    • To get started, sign up for a new account with your email, and fill in the details to sign up.

    • Follow the steps shown on the screen, and fill in the following details:

      • Organization details

      • Additional details

      • Billing address for your organization

    • Lastly, verify your email to start using Jaz!

      • You can find an example of the verification email below.

  • Do reach out to [email protected] if you face any issues while signing up!

Q2. I don't see the email from Jaz to verify my email. What should I do?

  • If you don't receive an email, here are a few things you can try:

    • Try resending the email via the Resend Now option

    • Give it a couple of minutes - the email may need some time to reach you.

    • Check your spam/junk folder.

    • Try running through the sign up process again.

Q3. I am trying to login, and was asked for a mobile app OTP. What is this?

  • Jaz is not only available on the web, but also on the Google Play Store and the iOS App Store!

  • For faster logins, we highly recommend installing the mobile app, where you will receive OTPs for logging in to our web platform.

    • After installation, you can find the OTPs that you have requested on our web platform under Menu > Web OTP.

    • You can also enable push notifications for an even faster login. Future login requests will show up as a push notifications that you can tap on for approval, without having to open up the app!

  • If you'd like, you can still choose to receive OTPs via the email that you have used while signing up for Jaz.

Q4. How do I create a new organization in Jaz?

  • To create a new organization in Jaz, click on Switch Organization after logging in.

  • Click on Create Organization to create a new organization.

Q5. How can I add new users to my organization?

  • Please see User management for more information on adding new users to your organization.

Did this answer your question?