Q1. How can I save a new item when creating an invoice?
You can’t save a new item when creating an invoice. You need to go to Items List to create a new item, then the item will appear when creating an invoice. See Items List for more information.
However, you can create a new custom item. Refer to What is a custom item, when would I need to create one for a bill? for more information.
Q2. How can I update the GST/VAT profile for a line item?
Ensure that a GST/VAT setting has been selected (GST/VAT included in price or GST/VAT excluded in price) via the Invoice Settings.
Afterwards, you will be able to select a GST/VAT profile for the line item.
To update the GST/VAT profile for a line item, choose from one of your organization's existing GST/VAT profiles, or Add New to add a new GST/VAT profile.
Q3. What is a custom item, when would I need to create one for an invoice?
A custom item is an item that you create at the point of invoice creation. The item is not created via the Items List and does not appear in the drop-down list of items that you can select from.
You can create one if you think that this item will only be used in the current invoice. Otherwise, we would recommend creating an item in the Items List. See Items List for more information on using Items.
Q4. Is there a restriction on the type of account I can select for an item in an invoice?
While there are no strict restrictions on the type of account you can select for an item in an invoice, Jaz will warn you if you have selected an account that is not a Revenue Account.
Q5. Why do I not see all the GST/VAT profiles created in an invoice?
Some of your previously created GST/VAT profiles may only apply to other business transactions such as bills or supplier credits. As such, you may not be able to select them for your invoice.