Q1. How can I redo transferring a trial balance if I made a mistake during the process?
- You can void the transfer balance entry in the manual journal entries list, and input the new transfer balance entry. 
Q2. How can I transfer my trial balance to Jaz?
- After importing your existing Chart of Accounts, find Transfer Trial Balance click on the drop-down next to Manage Accounts > Transfer Trial Balance 
- Enter the respective transfer debit and transfer credit amounts. 
Q3. Will transferring my trial balance in Jaz lock any accounts?
- Yes, after selecting a transfer date when creating your trial balance, it will show up as lock dates on all your accounts. For example: 
Q4. Can I add notes/explanations while transferring my trial balance?
- Yes, you can do so by adding Internal Notes for your team, all the way at the bottom of the transfer trial balance screen. 
Q5. Where can I find my trial balance record after it's created?
- After it's created, you may find it under Journals. 
- The trial balance record should have a journal type of Transfer Journal. 
Q6. Can I edit a trial balance record?
- You cannot edit a trial balance record after it has been created. 
Q7. Can I see who created the trial balance record?
- Yes. Within the transfer journal record, the Created By field shows the user who created the transfer journal. 
Q8. How can I void a trial balance? Will it impact my financial records?
- You can void the trial balance record within the record details screen. 
- Voiding previously created trial balances may affect your financial records. 
- Here's how your financial records and reports may be affected: - Trial Balance - The debit and credit amounts of your accounts may see a change. 
- Balance Sheet - The total amounts of the different account types may have changes, due to the account totals potentially increasing or decreasing from journal entries being voided. 
- Profit & Loss - The overall net profit amount may change as you might see changes to amounts in operating revenue and expense accounts. 
- Cashflow - Opening and Ending cash balances may be affected 
- Ledger - Opening and closing balances may be affected due to voided journal entries. 
 
Q9. Does voiding a trial balance impact the lock dates of accounts? If so, how?
- When a trial balance is first transferred, all the accounts in the Chart of Accounts will be assigned the lock date indicated on the trial balance. 
- Hence, when voiding a trial balance, the lock date originally indicated on the trial balance will be removed from all accounts. 
- If an account already had a lock date manually applied before the voided trial balance was transferred, the lock date will revert to this previous lock date. 
- For more information on lock dates, refer to Lock Dates (COA) 
Q10. Can I convert a voided trial balance to active?
- No, you may not. A voided trial balance can only be deleted. 
Q11. Can I create a trial balance in non-base currency?
- No, transfer trial balances can only be created in your organization's base currency. 
Q12. How can I download a transfer trial balance PDF?
- After creating a transfer trial balance record, navigate to Journals. 
- You can download the PDF within the trial balance record. 
Q13. How can I delete a transfer trial balance?
- You can delete a transfer trial balance after voiding it. 
Q14. Can I retrieve a deleted transfer trial balance?
- No, you may not. All deletions are final. 
Q15. How can I transfer my trial balance for a non-base payment account to Jaz?
- You can transfer the trial balance for a non-base payment account by adding the exchange rate to convert the non-base amount to base amount. 
- The accounts in non-base currencies will be indicated with an underline in the credit/debit cells. 
- Clicking on credit/debit will open the Convert Amount modal. 
- For the Exchange Rate: If there is a custom rate available for your organization's selected currency pair on the trial balance transfer date, Jaz will retrieve that rate. Otherwise, a third-party rate will be fetched. 
Q16. Can I duplicate a trial balance record?
- Yes, you can duplicate an active/voided trial balance record. To do so, navigate to Journals. 
- You can duplicate the journal record using the sidebar menu, or within the transfer trial balance record details. 














