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Signals

Provides patterns from a contact's transaction history to give you more context when creating or reviewing a transaction.

Q1. What are signals?

  • Signals are patterns derived from a contact's historical transaction data. They surface potential anomalies before a transaction is finalized, helping you create or review entries more accurately.

  • Signals are purely informational and do not block saving or approving a transaction.

  • Signals are available on the following transactions:

    • Invoices

    • Bills

    • Customer Credit Notes

    • Supplier Credit Notes

Q2. How do I use signals?

  • Signals automatically appear when you create or edit a draft transaction, open a transaction modal, edit an active transaction, or do a bulk check and convert on draft transactions.

  • Look for the signal icon in the transaction modal, edit mode, or bulk check and convert screen.

  • Review the signal information to assess patterns or anomalies for the contact before saving or approving the transaction.

  • Note: Signals can be dismissed. They are informational only and have no impact on the transaction.

Q3. What information do signals show?

  • Signals surface the following details about a contact:

    • Overdue amount: total overdue balance, broken down by total amount and transaction count.

    • Patterns: currency, payment terms, and tax presence patterns identified from the contact's transaction history.

    • Cadence: how frequently the contact transacts, with context on timing (e.g., roughly every 5 days, last invoice 4 days ago, slightly early).

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