Skip to main content

Online Payments (Collections & Disbursements)

Collect from invoices and disburse to vendors with automatic records and tracking.

Updated over a week ago

Q1. How do online payments work?

  • Online payments let you collect payments directly from invoices and disburse amounts in bills. A receipt is automatically generated and a payment record is automatically created.

  • It’s required to have a business account in any of the following payment services to proceed:

  • Note: Creating a payment service business account can take more than one day because you need to submit documents to prove your business is legitimate. In some cases, some gateways would already have a working API upon signing up, like Paymongo.

Q2. Do all payment services in Jaz support both collection and disbursement?

  • No. Support varies by provider.

    • Supports both collection and disbursement:

      • PayMongo

      • Xendit

    • Supports collection only:

      • Maya

      • Stripe

      • HitPay

      • RazorPay

    • Supports disbursement only:

      • Wise

Q3. How do I enable online payments in invoices?

  • Head over to Settings > Configurations > Online Payments > Connect Service.

  • Connect a payment service by retrieving your API key from your payment service’s business account settings and entering it in the setup.

Q4. How do I create collection and disbursement profiles?

  • Set up your payment services first. Then choose either collection or disbursement profiles and fill in the required fields.

    • For collection profile

      • Fill in the general details

        • Profile Name

        • Currency

        • Payment Account

        • Allow Payments

          • Lets your customers choose how much to partially pay

        • Payment Methods

          • You can choose several payment methods from different payment services you setup

      • Adjust Fee Settings

        • Enable gateway fees

          • Automatically records gateway processing fees

          • Choose COA for the fees and fill in description

        • Enable collection of fees from customers

          • Choose the fee type: percentage, flat amount, or both

          • Choose the COA

          • Input the percentage or flat amount

        • Enable GST

  • Note: Each payment method can only be linked to one gateway, but you may duplicate methods if needed.

Q5. Can I create multiple collection and disbursement profiles?

  • Yes. You can create multiple profiles for different business needs.

Q6. Is it possible to track gateway fees from online payments?

  • Yes. Enable recording of processing fees in your payment profile under Fees Setting, select the Chart of Account, and add a description. This is currently only available for collection profiles.

Q7. Can I pass processing fees to my customers?

  • Yes. In your collection profile, go to Fee Settings and enable Fees Collected and set fees by percentage, flat amount, or both.

  • You can assign different Chart of Accounts per method and include VAT in the fees.

Q8. Why can’t I enable online payments?

  • Check that you are using a business account, not a personal account, of your payment gateway since APIs are mostly available for business accounts. Also ensure your Payment Profile is set up and active.

Q9. Where can I use online payments?

  • For collections: Invoices, subscription schedulers, and invoice schedulers.

  • For disbursements: Bills and Bills Payments

Q10. How do I use my collection profile in invoices?

  • Online payments are off by default. To activate, open the invoice and click Enable Online Payments in the sidebar.

  • Note: When using online payments, preview the invoice first to confirm the correct payment option is enabled. Changes to online payment settings apply retroactively.

Q11. Do payments go directly to my business account?

  • Payments received through invoices are credited to your connected payment service.

  • The timing of settlement from your payment service to your bank account depends on the payment provider’s terms and processing schedule.

Q12. Can customers make partial payments?

  • Yes. You can turn this on in your collection profile.

  • When a partial payment is made, a partial payment record is created.

Q13. How do I use my disbursement profile in bills?

  • Select the bills you want to pay in Bills or Bills Payments and click Disburse Payments.

  • Add or select the beneficiary account for each vendor. This is the account where the payment will be sent.

Q14. Can I disburse an amount less than the total bill?

  • Yes. Click on the amount field and enter the amount you want to disburse.

Q15. Where can I view the amounts I disbursed using my disbursement profiles?

  • Go to Purchases > Payments > Disbursements

  • You’ll be able to review the following

    • Completed: view all successful disbursements

    • Action Needed: troubleshoot fault disbursements, usually due to insufficient amount in your payment service

    • In Progress: view all pending disbursements

    • Cancelled: view cancelled disbursements

Did this answer your question?