Q1. What is the maximum number of items I can import at once?
You can import up to 1,000 items per batch.
Q2. What file formats are supported for import?
Only .xlsx files are supported for item imports.
Q3. Can I update existing items using import?
Yes, importing allows you to update existing items based on the details provided in the template.
Q4. What should I do if my file exceeds the 2MB size limit?
Reduce the number of items in your file and re-upload to stay within the size limit.
Q5. If I update an existing item, will it affect past transactions?
No, updates to existing items will only apply to future transactions. Past transactions remain unchanged.
Q6. How can I fix errors in the imported items?
Errors will be highlighted in the import review process. To fix:
Open your import template.
Locate and correct the highlighted errors (e.g., "Item Code is required").
Save and re-upload the file to complete the import process.
